Privacy Statement

Introduction 
This Card Management System ('the Site') is managed by Indue Ltd ABN 97 087 822 464. 

'You/your' refers to a user of this Site.  'Card Issuer' refers to the entity to which Indue provides this Card Management System, on behalf of which you are accessing this site.

Indue is firmly committed to protecting the privacy and confidentiality of personal information.  Indue maintains robust physical, electronic, and procedural safeguards to protect personal information in its care.  Indue is bound by the Australian Privacy Principles in the Privacy Act 1988 (Cth) as well as other applicable laws and codes.

Indue’s use of personal information is governed by this Privacy Statement.  Such personal information includes personal information: (a) pertaining to you, as a user of the Site; (b) that you supply through the Site; or (c) that you view or retrieve from accessing the Site.

How does Indue collect personal information?  
In relation to the Site, Indue collects personal information for the purposes of:

•       Allowing you, as user of the Site, to access and use the Site; and

•       Managing and administering the services and products Indue provides at the request of the Card Issuer.

The information Indue collects may include names and addresses.

Is the information disclosed to third parties? 
Indue may disclose the information it collects as permitted by law.  Indue may share information with regulatory bodies and law enforcement officials, provide information to protect against fraud, and share information with the consent of the person to whom the information pertains. 

From time to time, Indue enters into agreements with other companies that provide services to Indue or that make products and services available to clients and their customers.  Under these agreements, the companies may receive personal information, but they must safeguard this information and may not use it for any other purposes.

Security of information 
Indue has implemented appropriate physical, electronic, and managerial security procedures in order to protect personally identifiable information from loss, misuse, alteration, or destruction.  Only authorised Indue personnel are provided access to personally identifiable information in order to perform their roles and these employees have agreed to ensure the confidentiality of this information.  Indue regularly reviews security and encryption technologies and will strive to protect information to the fullest extent possible.

Keeping personal information accurate and up-to-date 
Indue will take reasonable steps to ensure that the personal information in its care is accurate, complete, and up-to-date.  If you become aware that your personal information is not accurate, complete, and up-to-date, you must immediately contact us on +61 7 3258 4222.

Gaining access to personal information 
Subject to certain exemptions, a person may gain access to their personal information held by Indue.  If Indue is not able to grant access, it will inform the person of its decision and reasons for that decision in writing.

Please contact Indue if you require access to your personal information on +61 7 3258 4222.

Feedback 
Indue welcomes enquiries or comments about its privacy policy and any queries or comments about the Site.  Please contact Indue on +61 7 3258 4222.

Changes to our privacy policy 
From time to time, it may be necessary for Indue to review and revise its privacy policy.  Indue reserves the right to change its privacy policy at any time.

More information 
Additional information relating to how Indue handles personal information is contained in Indue's Privacy Policy, available at www.indue.com.au or by contacting Indue on +61 7 3258 4222.   The Privacy Policy includes further information on how you can seek access to or correction of your personal information Indue holds and how you may make a complaint in relation to a breach of the Australian Privacy Principles.